Therapeutic Services - Online Intake

Welcome to our Therapeutic Services intake process. 

To provide you with the best possible support, we ask for some basic information about yourself and your needs. This intake form can take up to 15 minutes to complete - Please answer as many questions as you can.  


This form can be used to complete an intake for our: 

  • Drug and Alcohol,

  • Family Violence, 

  • General Mental Health Counselling  or

  • Financial Counselling services

If you are interested in registering for a service that is not here (eg. PLC services, Medical Services) or if you would prefer to complete this intake form over the phone, please call us on:  (03) 9865 6700 , between 9:30am - 4:30pm, Monday to Friday.  



Data Collection and Privacy

We collect your personal and health information to provide you with safe and effective care. Your information is kept private and secure in line with legal and ethical requirements. For more details, you will receive a copy of our Client Rights and Responsibilities document at the end of this form.




A Little bit about you

Your Contact Details


Can you tell us about your Gender, Sex and Sexuality

Can you tell us about your cultural background

A little bit about your Blood Borne Virus Status



Alcohol and Other Drug (AOD) Program Intake

A little bit about your substance use:


A little bit about alcohol:


A little bit about the use of other drugs

One Final Question Set


General Counselling Program Intake




A little bit about your situation


Financial Counselling Program Intake




Thank you for getting in touch with us. We will contact you soon to talk about support.

If anything changes, or you would like to speak with us, please call us on: (03) 9865 6700


If you need help right now:

Mental Health Support:

•QLife/Switchboard (3pm-midnight): 1800 184 527

•Lifeline (24/7): 13 11 14

•Beyond Blue (24/7): 1300 224 636

Family Violence Support:

•Safe Steps (24/7): 1800 015 188

•1800 RESPECT (24/7): 1800 737 732

Drug and Alcohol Support:

•DirectLine (24/7): 1800 888 236

•National Drug & Alcohol Helpline (24/7): 1800 250 015


For any emergency: Call 000 for Police, Ambulance or Fire in Australia.